Shipping & Returns
Shipping policy.
OI is committed to delivering curated essentials quickly and safely to your doorstep.
Order Processing: Orders are processed within 1–3 business days.
Shipping Methods: Standard and expedited shipping options are available at checkout.
Delivery Times:
Standard: 5–7 business days
Expedited: 2–3 business days
Shipping Costs: Calculated at checkout based on your location and chosen shipping method.
Order Tracking: Once your order ships, you will receive a tracking number by email to follow its progress.
International Shipping: We currently ship only within the USA.
Return policy.
At OI, we want you to love your curated essentials. If your purchase doesn’t meet your expectations, returns are simple and hassle-free.
Return Window: Items can be returned within 30 days of delivery.
Condition: Products must be unused, in original condition, and in their packaging.
How to Return:
Complete the return form to initiate a return.
You will receive a return authorization number and instructions for sending the item back.
Refunds: Once the item is received and inspected, your refund will be issued to the original payment method within 5–7 business days.
Exchanges
Complete this form within 30 days of delivery to request a return or exchange. Once your request is reviewed, we’ll email your return label, Easyship shipment ID, and instructions for sending the item back.
Need help?
If you have questions about your order, shipping, or return options, contact us anytime at info@oiioshop.com. Our team is happy to assist.